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Managed Account Service

If you need extra help to operate your direct payments, our Managed Account Service takes care of all the administration tasks involved – whilst ensuring that you have full choice and control.

 

If you employ your own personal care assistants, our comprehensive Payroll Service covers all of the duties you have as an employer, for example processing wages, dealing with HMRC, and managing your responsibilities for workplace  pensions.

 

***** 99% of customers surveyed rated the Payroll Service as ‘good’,’ very good’ or ‘excellent’.

***** 98% of customers surveyed rated the Managed Account Service as ‘very good’ or ‘excellent’.

 

Our customers said:

“Thank you for all your help and support, I really appreciate the fact that you never make me feel silly for asking questions no matter how simple they are” – Ray

“Thanks for the great service – I would not be able to manage without you and appreciate all you do for us” – Sue

“You’ve made it so much easier for me to concentrate on my daughter’s care” – Debbi

 

Managed Accounts Service

Our Managed Accounts Service takes the stress out of using direct payments by carrying out all of the financial transactions on your behalf. We use accredited systems and processes and all our staff are trained and experienced.

  • We will receive the money for your personal budget directly from the Council into a dedicated, secure bank account in your name.
  • We will pay wages due to your personal assistants, care agency invoices, tax and national insurance and any other bills.
  • We will keep records and deal with the Local Authority’s reporting requirements.

 

To get a Managed Account from KDC, you can simply telephone 0151 480 8773 and ask to speak to Colette or Andy.

 

KDC is a Disability Confident Employer and we value our Investors in People status. We are proud of our Star Standard Foundation award for the quality of our services and systems.